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Faq

  • Can spec.dock be used with all iPod models?

    All spec.dock models can be used with multiple Lightning devices via the use of interchangeable inserts - one of which you are choosing in step two of our order process when you pick your iPod or iPhone model. These inserts are also available for purchase under "accessories" if you would like extras for different devices.

     

    Please note that if you purchased a spec.dock in the past equipped with a 30-pin connector for iPhone 4 and prior devices, this will not be able to connect to any newer Lightning devices. We recently discontinued the 30-pin models in favor of Apple's new standard, and will continue to support all iPods and iPhones generation 5 or newer.

     

    If you have any specific needs for your spec.dock - older or new - please don't hesitate to ask!

  • Can I get a spec.dock with a black insert?

    We got this question so frequently that we finally gave in! We now ship all spec.docks with black inserts. If you would like a white one instead, please do let us know.

  • Will the spec.dock charge my newer iPod or iPhone?

    Yes. All spec.dock models are backward and forward compatible with all iPod and iPhone models as long as the correct options are chosen when the order is placed. If you have any questions, please call or email us before ordering. We're glad to help!

  • What are your shipping costs?

    You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the invoice you see before confirming your order.

  • Do you ship internationally?

    Absolutely! Our lowest international shipping charge is $35 flat-rate and travels via USPS Express Mail International. Depending on your country's policies, there may be extra taxes, fees or duties that must be paid once the item arrives overseas.