spec doc1.877.488.2788

spec docsales@specdock.com

Faq

  • Can spec.dock be used with all iPod models?

    All spec.dock models conform to the Apple Universal Dock Well standard, meaning that any iPod (or iPhone) 3rd gen or newer - basically any iPod or iPhone purchased after April 2003 - will work in the spec.dock via the specific dock insert you choose when placing your order. In addition, this means that multiple iPods and iPhones will work in the same spec.dock by snapping out one insert and switching to another. These inserts are available for purchase under "accessories." Some iPod and iPhone models come with an insert included in the box, and they are also available at your local Apple Store. Please note that if you purchase a spec.dock equipped with a Lightning connector for iPhone 5 and future devices, this will not be able to connect to any older 30-pin devices. Lightning-equipped spec.dock models are only compatible with iPhone 5, iPod Touch 5 and any future models using the Lightning connector.

  • Can I get a spec.dock with a black insert?

    The iPod and iPhone inserts included with the spec.dock product are manufactured by Apple, and only come in white. We do not recommend painting the insert as the iPod or iPhone will wear the paint off over time. Also, the white insert makes spec.dock easier to locate in low lighting!

  • Will the spec.dock charge my newer iPod or iPhone?

    Yes. All spec.dock models are backward and forward compatible with all iPod and iPhone models as long as the correct options are chosen when the order is placed. If you have any questions, please call or email us before ordering. We're glad to help!

  • What are your shipping costs?

    You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the invoice you see before confirming your order.

  • Do you ship internationally?

    Absolutely! Our lowest international shipping charge is $35 flat-rate and travels via USPS Express Mail International. Depending on your country's policies, there may be extra taxes, fees or duties that must be paid once the item arrives overseas.